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Ready and Reachable

Each of our satellite TV channels has a Viewer Support Team made up of Persian, Turkish, or Arab believers, who is ready to receive our viewers’ comments, concerns, questions, prayer requests, and testimonies. There are a variety of ways to contact our teams, including phone calls during live programs, comments on our social media pages, and direct messages through apps like Instagram, WhatsApp, and Telegram.

IN 2023 ALONE, OUR TEAMS TOOK PART IN 103,345 CONVERSATIONS WITH VIEWERS IN THE MENA, AND THEIR OFFERS OF COUNSELING SESSIONS OR TEACHING RESOURCES WERE ACCEPTED 8,604 TIMES.

LISTENING AND LOVING

Primarily, our teams lend a listening ear to viewers, many of whom feel isolated and have no one else to whom they can turn. As our team members build a strong foundation of trust with viewers, they are able to offer an appropriate form of loving support, whether that be prayer, counseling, daily encouragements, Christian resources, practical advice, or signposting to other services.

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CULTURALLY CLOSE

Our Viewer Support Team staff, who is either based in or from the MENA, understands the difficulties of life in the region and, therefore, is able to empathize with viewers and offer culturally-sensitive advice. Everything is also done to the highest standards of safeguarding and security; guidelines are in place to encourage healthy communication and help deal with complex or urgent needs.

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SPIRITUAL SUPPORT

The feedback we receive makes clear that our support teams are an invaluable source of loving care and spiritual encouragement to people of different ages, ethnicities, circumstances, and beliefs all across the MENA.

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HOW DOES SAT-7 SUPPORT SUCH A DIVERSE REGION?

Viewers from across the MENA contact SAT-7 with an array of needs. Find out more about how our teams of Persian, Turkish, and Arab believers in different parts of the region are responding to viewers’ questions and issues.